Terms of Service

Last updated: April 30, 2026

Acceptance of Terms

By accessing talkmaze.com or enrolling in TalkMaze services, you agree to these Terms of Service. If you do not agree, please do not use our services. These terms constitute a legally binding agreement between you and TalkMaze.

About Our Services

TalkMaze provides online 1-on-1 communication and public speaking coaching for children ages 5 to 17. All sessions are conducted virtually via video conferencing. Services are provided to children under the supervision and consent of a parent or legal guardian.

Eligibility

Our services are intended for children between the ages of 5 and 17. By enrolling, the parent or legal guardian confirms they have the authority to enter into this agreement on behalf of the child and consent to the child participating in sessions.

Free Trial

New students are entitled to one free trial session. The trial includes a personalized assessment and feedback. TalkMaze reserves the right to decline enrollment following a trial session at its discretion.

Cancellation Policy

We require 4 weeks written notice to cancel your enrollment. Notice must be sent to hello@talkmaze.com. Sessions scheduled within the 4-week notice period remain billable. Individual session cancellations require 24 hours notice; sessions cancelled with less than 24 hours notice may be charged in full.

Code of Conduct

All participants, including students, parents, and coaches, are expected to engage respectfully and professionally. TalkMaze reserves the right to terminate services without refund for conduct that is abusive, threatening, or otherwise inappropriate.

Intellectual Property

All TalkMaze curriculum materials, lesson content, and resources are the intellectual property of TalkMaze and may not be reproduced, distributed, or shared without prior written consent.

Recordings

Sessions may be recorded for quality assurance and coaching review purposes. By enrolling, you consent to the recording and internal use of session recordings. Recordings are not shared with third parties.

Limitation of Liability

TalkMaze is not liable for any indirect, incidental, or consequential damages arising from use of our services. Our total liability shall not exceed the amount paid by you in the 30 days prior to the claim.

TalkMaze Odyssey Program — Specific Terms

The following terms apply specifically to participants in the TalkMaze Odyssey Program. Where these terms conflict with the general Terms of Service above, these Odyssey-specific terms supersede the general terms for Odyssey enrollees.

1. Program Overview

The TalkMaze Odyssey Program (“Program”) is a live coaching program designed for children ages 5 to 17. Participants work through a gamified public speaking curriculum with structured skill-building activities. Coaching sessions are approximately 30 to 40 minutes long, depending on the student's level and pace.

2. Parent/Guardian Consent

Enrollment in the Program requires the consent of a parent or legal guardian. All communications, payments, and agreements must be handled by an authorized adult on behalf of the child participant.

3. Program Fee

The Program fee is based on the selected package as agreed upon in writing.

4. Payment Terms

Payment is due in full at the time of enrollment unless otherwise agreed upon in writing. Access to coaching sessions will not be confirmed until payment has been successfully processed.

5. Refund Policy

As part of our satisfaction guarantee, participants who cancel within the first 4 weeks of enrollment may receive a prorated refund for any unused classes. After the first 4 weeks, all sales are final. Due to the personalized and limited-capacity nature of the Program, no refunds, partial or full, will be issued beyond this initial period.

6. Scheduling and Attendance

Participants are responsible for attending scheduled coaching sessions. Rescheduling requests must be made at least 48 hours in advance. Missed sessions without proper notice may be forfeited at the coach's discretion.

7. Program Expiry

12 session packages must be completed within 4 months of enrollment. 24 session packages must be completed within 8 months of enrollment. 48 session packages must be completed within 14 months of enrollment.

Unused sessions after the applicable time period will be forfeited.

8. Coaching Relationship

The Program is educational and developmental in nature. It does not constitute therapy, counseling, or psychological treatment. Participant progress may vary based on effort, participation, and practice.

9. Intellectual Property

All materials provided during the Program, including activities, feedback, and curriculum outlines, are the intellectual property of TalkMaze Inc. and are intended solely for personal use by the participant. Materials may not be shared, reproduced, or distributed without express written permission.

10. Limitation of Liability

TalkMaze Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from participation in the Program. By enrolling, parents/guardians acknowledge and accept all inherent risks on behalf of their child.

11. No Guarantee of Results

While the Odyssey Program is designed to help participants build public speaking and communication skills, TalkMaze Inc. makes no guarantees or warranties, express or implied, regarding specific results, outcomes, or improvements. Progress depends on individual effort, participation, and external factors beyond the coach's control.

12. Consent to Recording and AI Processing

By enrolling, parents/guardians consent to the recording of coaching sessions for quality assurance, training, and AI-powered summary generation. Recordings may be processed using secure artificial intelligence tools to automatically generate summaries for internal review, progress tracking, and program improvement.

13. Consent to Recording and Use of Likeness

Parents/guardians also grant TalkMaze Inc. the right to use the child's name, photo, video recordings, and testimonials in marketing materials, websites, and promotional content without compensation. These promotional uses are distinct from internal recordings described above. Consent for promotional use may be withdrawn at any time by submitting a written request.

14. Amendments

TalkMaze Inc. reserves the right to amend these Terms and Conditions at any time. Any updates will be communicated in writing to enrolled participants.

15. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States of America, without regard to conflict of laws principles.

16. Assignment & Successor Entity

TalkMaze Inc. may assign, transfer, or novate this Agreement, in whole or in part, to a successor entity, including a newly formed affiliated or successor company incorporated in another jurisdiction (including the United States), without requiring additional consent from the parent or legal guardian.

In the event of such assignment or transfer, all rights, obligations, payments, session credits, and program commitments under this Agreement shall continue uninterrupted and shall be honored by the successor entity.

The parent or legal guardian agrees that continued participation in the Program following notice of such assignment constitutes acceptance of the transfer.

By enrolling in the TalkMaze Odyssey Program, the parent or legal guardian acknowledges that they have read, understood, and agree to these Terms and Conditions on behalf of the participating child.

Governing Law

These terms are governed by the laws of the State of New York, United States of America, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of New York County, New York.

Changes to Terms

We may update these terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.

Contact

TalkMaze | hello@talkmaze.com | +1 (877) 327-MAZE