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hello@talkmaze.com | Student Login

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Refund Policy

 

At TalkMaze, we are committed to providing the highest quality service to our valued customers. We want your experience with our program to be nothing short of exceptional. That’s why we offer a straightforward and hassle-free money-back guarantee.

Money-Back Guarantee

If, for any reason, you are not completely satisfied with our program within the first month of enrollment, we will issue a full refund. No questions asked.

How to Request a Refund

To request a refund, please follow these simple steps:

1. Contact Us: Reach out to our dedicated customer support team via hello@talkmaze.com within 30 days of your initial enrollment.

2. Provide Details: When you get in touch with us, please provide your name, contact information, and the reason for your refund request. While we do not require a detailed explanation, your feedback is valuable to us as we continuously strive to improve our services.

3. Processing: Once we receive your refund request, we will process it as quickly as possible. You can expect to receive your refund within three to five business days to the original payment method used during enrollment.

Terms and Conditions

1. The money-back guarantee is valid for the first month of enrollment.

2. Refund requests must be made within 30 days of the initial enrollment date.

3. Refunds will be issued to the original payment method used during enrollment.

4. No detailed explanation is required for your refund request; we respect your decision.

5. The money-back guarantee does not apply after the first month of enrollment has passed.

Contact Us

If you have any questions or concerns about our refund policy, please feel free to reach out to our customer support team at hello@talkmaze.com. We are here to assist you and ensure your experience with TalkMaze is a positive and enriching one.

Thank you for choosing TalkMaze. We appreciate your trust and look forward to helping you or your child develop valuable skills in communication, confidence, and critical thinking.